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Mentoring vs. Training and Coaching

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Mentoring vs. Training and Coaching

1. Introduction

Is mentoring the same as training and coaching? In this guideline these terms are considered in a differentiated way so that prospective mentors can clearly recognise the difference between the individual methods and are aware of their area of responsibility – mentoring.

2. Key Elements

2.1. Mentoring 

Mentoring describes the relationship between two people, the mentee who wants to achieve goals and the mentor who accompanies and supports the mentee for an agreed timespan. Mentors take on the role of advisors and experienced counsellors, while at the same time acting as professional and personal role models. Mentoring usually leads to a longer-term, familiar and personal relationship. Mentoring is particularly effective when both sides benefit from each other. With regard to ‘Farms’ Charm’, mentoring can be defined as follows:

‘Mentoring is a practical approach implemented by a mentor as person with experience and/or knowledge in a certain topic to help agritourism providers develop their own abilities and insights as they start an agritourism and/or transform into an agritourism business’.

Mentoring can happen face to face – it is usually the best way to get started in a relationship and should be used as much as possible – or remote if you aren’t able to meet face to face (by online conference solutions, phone and in some instances emails). Mentoring can take different forms:

Mentoring forms
Formal sessions … are structured for a fixed time period and usually planned in advance
Informal sessions … are more spontaneous and varied in length. They work best when they are mixed with formal sessions. They can include: contact face-to-face, remote, by email/ messaging
Group mentoring … with a mentor working in a group with two/ more mentees representing two / more businesses. These sessions are very collaborative as mentees learn from their fellow entrepreneurs as well.

 

Mentors shall 
  • Present a positive image of business mentoring and follow an agreed code of practice.
  • Engage with mentees to agree how mentoring could support their prospective or existing business
  • Agree a programme of mentoring activities which best meet the needs of the mentee(s) 
  • Encourage mentees to express/ discuss their ideas, concerns/ understanding of the business challenges they are facing 
  • Encourage mentees to take responsibility for their own decisions, plans and actions 
  • Help mentees to reflect on and learn from activities that did not turn out as expected 
  • Help mentees to review progress and set realistic and practical options for realising their goals 
  • Refer mentees to other sources of information, advice or support when appropriate

2.2. Coaching

Coaching subsumes different counselling methods with a professional context. During coaching, structured discussions take place between coach and coachee, which serve to develop individual approaches to solutions, depending on the goal. The coach acts as a neutral, critical discussion partner. S/he does not take over any of the coachee’s tasks. The coach does not have to know or convey a direct solution, but the coach accompanies the process of ‘helping people to help themselves’. Coaching is limited in time, thematically defined and oriented towards a goal.

2.3. Training

Training serves a targeted development/ expansion of certain behaviours. It is about learning an ideal process pattern for a certain situation, certain skills and competences. The trainer is the expert who imparts specialised knowledge. Good training considers (repeated) practicing.  The trainer gives feedback and corrects. The individual needs of the trainee/learner are important, but the focus is on the training content or the individual behaviour in the training.

2.4. Mentoring vs. coaching and training – the differences at a glance

Mentoring Coaching Training
Is based on a relationship Is task-oriented Is factual
Accompanying, supportive and advisory procedure Reflective process Technical instruction/instruction
Mentor determines content and process together with mentee Coach and coachee jointly determine content and process Trainer determines content and procedure
Mentor is advisor and experienced consultant, the personal opinion of the mentor flows into the process Coach is a neutral, critical listener and interlocutor who supports the finding of a solution. Trainer is guiding, correcting and giving feedback
Mentor has know-how and experience in his or her field Coach has adequate methods, offers ‘help for self-help’. Trainer passes on know-how and possibilities for improving skills
Mentor shares knowledge, skills and experience with mentee Coaching takes place at eye level, the coach supports self-reflection. Trainer is subject matter expert, there is a hierarchical gradient
Mentor shows a possible path Coach does not give direction Trainer determines the training 
Mentor advises/supports with his / her expertise and initiates developments Coach asks questions and provides assistance in finding solutions Trainer imparts content/skills and encourages behavioural change
Longer-term relation-/partnership Temporary relationship Time-limited training

3. Example

Mrs. Diana and her husband have renovated a farm they took over and would like to offer ‘organic farm holidays’ in the future. In order to develop an efficient and sustainable business concept, she turns to Mrs. Sophie, the manager of a large, well-visited equestrian farm in the region. Mrs. Sophie is considered a respected mentor and Mrs. Diana hopes that she can win her over for her project. Mrs Sophie agrees and takes on the role of a mentor. Together, they will now engage in various considerations in mentoring and develop a feasible concept that combines Mrs. Diana’s ideas as well as the valuable years of experience, concrete implementation possibilities and tips as well as critical criteria to be considered that Mrs. Sophie brings into the process.

4. Benefits and Potential Impact

The benefits and impact you might have from the guideline implementation are:

For the mentor For the mentee
  • You know what ‘mentoring/coaching/ training’ is
  • You know what ‘mentoring/coaching/ training’ is
  • You know the differences of the respective methods
  • You know the differences of the respective methods
  • You know what tasks mentors take on
  • You know what is expected of mentors

5. Self-evaluation Questionnaire